Support

Terms of Service

Welcome to VibeTag (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.


1. Overview

VibeTag is a subscription-based platform that allows clubs and bars to be featured in the VibeTag app. Through the app, guests can discover local venues, take photos, and contribute to community causes with every picture shared.


2. Eligibility

By using VibeTag, you confirm that:

  • You are at least 18 years old.
  • You have the legal authority to enter into binding agreements.
  • If you represent a business (such as a club or bar), you are authorized to act on its behalf.


3. Subscriptions and Payments

  • Clubs and bars may join VibeTag for $99 per month.
  • Subscriptions renew automatically unless canceled before the next billing cycle.
  • Payments are securely processed through our payment partners (e.g., Stripe or PayPal).
  • VibeTag reserves the right to adjust pricing with prior notice.


4. Club Content and Submissions

When submitting photos, descriptions, or other materials, you agree that:

  • You own or have permission to use all submitted content.
  • Photos must meet the required aspect ratios (1:1 and 10:3).
  • Content must not include offensive, copyrighted, or illegal material.
  • VibeTag may display and promote your submitted content within the app and on marketing channels.


5. Donations and Charitable Causes

Each photo taken through the VibeTag app donates $0.50 to local charitable causes, up to $100 per club per month.
VibeTag partners with reputable organizations such as Hope for Prisoners. We may update or change our charitable partners at any time.


6. Cancellation and Refund Policy

  • Clubs may cancel their subscription anytime through their account dashboard or by contacting support.
  • Payments are non-refundable once processed, but service continues until the end of the paid period.


7. Limitation of Liability

VibeTag is not responsible for:

  • Technical issues, downtime, or data loss.
  • Content uploaded by users or clubs.
  • Any indirect, incidental, or consequential damages resulting from use of the site or app.


8. Intellectual Property

All materials on this website and app — including text, graphics, logos, and designs — are the property of VibeTag and are protected by applicable copyright laws. Unauthorized use is prohibited.


9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.


10. Modifications

VibeTag may update these Terms of Service at any time. Continued use of the site after updates constitutes your acceptance of the revised terms.


11. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@vibetag.com

Support

We Give Animals a Voice

In 2013, 10-year old Kendall Stevens wrote about her dream of opening an animal rescue called Hearts Alive Village. When her mother, Christy, read about her daughter’s dream, she was determined to make it a reality.

In 2014, Hearts Alive Village obtained 501(c)(3) status, which allowed our impact to truly begin.

Unfortunately, since 2014, as veterinary costs have skyrocketed, thousands of Southern Nevada residents have been faced with the terrible reality of struggling to care for their pet.

That’s where we come in!
As a 501(c)(3) nonprofit, we operate two low-cost vet clinics, an everyday adoption center, a cat café, a veterinary forensics program, veterans support programs, a pet food bank, and much more.

Mission: To nurture a compassionate society where pets are supported in their homes and on their journey to find a new home.